Privacy Policy

Welcome to Resonics Technologies ("Company", "we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, process, and protect information when you visit our website, use our services, submit enquiries, download resources, subscribe to newsletters, register for applications, or otherwise interact with us.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

• Full name
• Email address
• Mobile number
• Company name
• Designation
• Billing information
• Communication preferences

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• Cookies and analytics information

Business Information

Where you engage us for services, we may collect information necessary for project execution, including:

• Business requirements
• Technical specifications
• Project documentation
• User-generated content
• Customer databases supplied by you

3. Purpose of Collection

We may use collected information to:

• Respond to enquiries
• Provide quotations and proposals
• Deliver services and products
• Improve website performance
• Conduct analytics
• Send service updates
• Provide customer support
• Maintain security
• Comply with legal obligations
• Market our services where permitted by law

4. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand website usage and improve user experience.

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Hosting providers
• Cloud infrastructure providers
• Payment processors
• Email service providers
• Analytics providers
• Professional advisors
• Government authorities when legally required

Such disclosure shall be limited to the extent reasonably necessary.

6. Data Retention

We retain information only for as long as necessary to:

• Provide services
• Fulfil contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal requirements

We may retain certain records for longer periods where required by law.

7. Data Security

We implement reasonable technical, administrative, and organizational measures to safeguard information against unauthorized access, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of such websites.

9. Your Rights

Subject to applicable law, you may:

• Request access to your information
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent where applicable
• Object to certain processing activities

Requests may be sent to the contact details provided below.

10. Children's Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from individuals under 18 years of age.

11. Changes to this Policy

We may modify this Privacy Policy at any time.

Changes become effective upon publication on this website.

Continued use of the website constitutes acceptance of the revised policy.

12. Contact Information

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.